Booking Terms

You must be 18 years old or over to book. An adult must accompany minors.

Credit (or debit) card details are required at the time of booking as security and to confirm your reservation.

Pets are not allowed to stay on our accommodation site.


Check-in & Check-out

Check-in time is from 2 pm to 6:30 pm. Please enquire with us should you wish to check in earlier or after office hours.

Check-out time is strictly by 10 am unless otherwise agreed by prior arrangement with Management.

Guests are responsible for leaving their units in tidy condition.


Child Policy

Infants aged 0 – 2 are applied at $15. Children aged 3 to 12 are paid a rate of $25. Youths from 13 years of age are applied the adult rate of $30 per night. We have cots and high chairs available, free of charge. Please request in advance.

Children under the age of 7 may not be permitted to stay in a Garden Studio.


Group Bookings & Long Stay Policies

You will be considered a group when you book three or more Tatahi Lodge units(apartments, studios & cottage), five or more Tatahi Cove rooms, or an equivalent combination thereof – this may require a minimum night stay- please get in touch with us for more details.  All group bookings are on request, please contact Tatahi Lodge Beach Resort directly. Group and Long Stays of more than six nights bookings will need to pay a non-refundable 25% deposit to confirm your booking 28 calendar days before check-in.


Cancellation Policy

This current cancellation policy is effective 21 November 2021.

***Peak season  01st Dec – 05th Feb: All bookings must be cancelled 28 calendar days before your arrival date. Otherwise, full charges will apply.

**Summer Season 06th Feb – 31st Mar, School Holidays, Easter Holidays & Public Holidays/Long Weekends:  All bookings must be cancelled 14 calendar days before your arrival date. Otherwise, full charges will apply.

*Low & Shoulder season: All bookings must be cancelled 7 calendar days before your arrival date. Otherwise, full charges will apply.

*Specials are non-refundable unless stated.

***Group bookings & Long stays (6 or more nights) have a 28 calendar-day cancellation policy. A non-refundable 25% deposit is payable 28 days before arrival. Should there be a cancellation within 28 days of check-in, Tatahi Lodge will try to re-let all units as per the original booking. The difference between the 75% balance and the resold amount will be charged on the original date of check-in.

The cancellation Policy is subject to change, and the one at the time of your booking prevails.

Please note, any advice about a cancellation must be received by Tatahi Lodge Beach Resort in writing.